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Established 2009 | Mumbai • Chennai • London • UAE • Kochi • AHMEDABAD • Bengaluru

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Turning compassion into action

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Services

Strategy

Website Design & Development

Client

YODA

Sector

Healthcare & Wellness

Question

How do you build a digital experience that inspires collective action for animals in need?

Answer

By creating a platform rooted in behavioural insights, using hopeful storytelling and clear engagement pathways to encourage different audiences to support the cause in ways both big and small.

YODA (Youth Organisation in Defence of Animals) is a Mumbai-based, non-profit animal welfare organisation focused on emergency rescue, treatment, rehabilitation, adoption and protection of free-roaming animals. Through volunteering programmes, corporate initiatives, and workshops, YODA has established a strong ecosystem within the city, with ambitions to extend its impact pan-India.

As YODA grew, they needed a more contemporary, distinctive, and strategically structured website designed to encourage greater participation in animal welfare.

Before designing the website, we started with understanding the landscape and mapped how other NGOs spoke to Mumbai. We found that each leaned in either one of these directions - co-existence, emotion, or information, and often laced it with guilt or urgency. That helped us identify a gap that YODA could fill perfectly: not another voice asking people to feel more, but the city's animal action ecosystem, where we turn the compassion that already exists into something people could actually do.

We built this into YODA's philosophy, Action with Heart. Compassion is everywhere in Mumbai. What's rare is the courage to act, and that's the gap YODA exists to close. So instead of guilt or distress, every touchpoint was designed to show people that helping is simple, that it's already within reach, and that it becomes second nature once you know how.

A digital space that helps people show up for animals in need

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Narrative-led structure

Replaced static page formats with a dynamic, story-driven flow that guides users through a more engaging journey.

Action-focused navigation

Streamlined navigation with clear, intuitive pathways for 5 distinctive audiences mapped in strategy, making it easier for all to get involved.

Participation-driven voice

Shifted from guilt-led communication to a hopeful, encouraging tone that inspires participation.

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Healthier strays. Happier neighbourhoods. 

Person holding a content cream cat - Yoda moodboard image by TingWhenever wherever a paw reaches out a hand reaches back - Yoda brand statement moodboard image by TingPerson holding a cat and a small dog together - Yoda moodboard image by TingCompassion becomes action paw holding a flower illustration - Yoda moodboard image by TingHappy rescued dog standing with its caretaker - Yoda moodboard image by TingRescue Love Repeat heart icon - Yoda moodboard image by Ting

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